Challenges of proposed automated system
This advancement promises greater transparency over the actual time spent on roads and in the accuracy of toll collections. Yet, concerns linger over the availability of accurate and standardised GNSS devices,as well as the inherent errors in GNSS systems under certain environmental conditions. Besides, ANPR technology in India, available on roads, faces challenges when identifying non-number plates (especially when the High-Security Registration Platesor HSRP regime is not fully enforced across the country) and over-speeding vehicles.
A particularly pressing issue is the direct debit of toll charges from drivers’ bank accounts. This is worrisome due to the potential discrepancies and errors in toll booth collections, raising questions about the reliability and fairness of such direct transactions, not to mention fears about the safety of bank account itself.
As we navigate these technological advancements, addressing these concerns will be crucial for a smooth and equitable transition to the new toll collection system.
Overcoming technological challenges
The move towards a fully automated, non-stop toll detection system, while aimed at enhancing public welfare by reducing travel time and increasing transparency, comes with significant technical challenges and complexities.
The transition from manual toll collection to the semi-automated FASTag system took approximately four years to achieve widespread adoption. The shift to a completely automated system may present even greater challenges, given the technological complexity involved.
These can be managed with the appropriate hardware, software, and processes. Successfully implementing this system has the potential to benefit the public significantly. It would enable drivers to pay only for their time on specific roads, facilitating quicker travel. Additionally, the data gathered from this system could provide valuable insights into traffic patterns and densities, benefiting both the public and the government. This could play a crucial role in enhancing the overall efficiency of the country’s transportation system.
The most pressing concern remains whether the public and the requisite vehicle infrastructure are adequately prepared to transition to an automated toll system by as early as March 2024.
The Government’s plan to roll out this new toll collection system so swiftly will likely result in initial chaos. The effectiveness of the proposed system is being questioned in comparison to the system used in Japan, which only transmits vehicle identity through a dedicated 5G short-range transponder and powerful receiver fixed at toll points, without collecting any personal information (like position and time on the road throughout the journey).
Given the limited time, we need to carefully consider the requirements for this project from effective systems used in many European countries. This includes deciding on the onboard unit (OBU) that will be installed in the vehicle to transmit its position, choosing the navigation system to be used, determining the necessary mobile network, developing a plan for the transition period, clarifying privacy concerns including direct bank detection of money from bank accounts.
Conclusion
Careful planning and effective communication are essential to ensure a successfully transitioning to an automated toll system and to avoid the need to switch to a different system in the near future.
The authorities can engage in more thoughtful deliberation and outreach, ensuring the public is well-informed about this new system.
Proactively addressing potential issues and highlighting the benefits of improved travel efficiency will facilitate a smooth shift to this innovative framework, ultimately enhancing the road travel experience for all. This strategic approach will help minimise disruptions and foster public trust and acceptance of the new system, paving the way for a more efficient and positive impact on road transportation.
Dr Y Nithiyanandam is Professor and the head of the Geospatial Research Programme at The Takshashila Institution, Bengaluru.