The Civil Aviation Authority in the UK has reported that £2.6bn in compensation has been claimed by resident passengers.
It is understood this represents a 17% increase compared to 2022 & 2021, which highlights passengers in air travel understanding their rights more.
Without further ado, let’s get into it…
£2.6bn in Compensation Claimed By UK Travellers…
In the first quarter of 2023, the average delay per flight surged to a five-year peak, reaching 14.5 minutes per flight.
This represents a notable uptick from the 9.5 minutes per flight recorded in the same period of 2022.
It was also noted within this the Top 3 Worst Airlines for Delays, which is the following:
- Kenya Airways (89.97% of flights delayed)
- Uzbekistan Airlines (87.18% of flights delayed)
- Air Malta (86.06% of flights delayed)
The CAA also noted the best three airlines for punctuality, which are also as follows:
- Air Europa (19.37% of flights delayed)
- Transavia France (24.57% of flights delayed)
- Air Baltic (32.39% of flights delayed)
In a statement, Strategy Plus said the following on this:
“From geopolitical tensions to environmental crises, 2023 saw a host of global events that impacted the travel plans of UK residents.”
“The wars in Ukraine and Israel have lengthened flight times as planes avoid the area and caused thousands of cancellations of services.”
“With the increased fuel costs, share prices plummeting, staff strikes and a wealth of technological and weather issues, it’s been a tough year for the aviation industry.”
All eyes will be on how the figures will look for 2024.
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