The concerns included one use of a hotel key card to check a door seal and the use of liquid dish soap as a mechanical lubricant, according to the Times.
Series of incidents
Deal’s letter also addressed the findings of an independent expert commission appointed by the FAA, which found shortcomings with Boeing’s safety standards — notably, that they may be too complex and cause confusion among employees.
“Our teams are working to simplify and streamline our processes and address the panel’s recommendations,” Deal said, while meanwhile calling on employees to implement certain changes immediately.
“Precisely follow every step of our manufacturing procedures and processes,” he urged.
“We can and should update procedures and processes, but until then, we must adhere to the existing ones.”
Employees should also “always be on the lookout for a potential safety hazard or quality escape,” Deal added, encouraging them to use the company’s internal reporting system to flag concerns when necessary.